1. Donations

Donations once made through our website or any payment platform are treated as final and non-refundable. As a charitable organization, we do not provide returns or exchanges on donations.

2. Cancellation Policy

Once a donation transaction is successfully completed, it cannot be cancelled. Donors are requested to carefully review the amount and details before proceeding with the payment.

3. Duplicate or Erroneous Transactions

In case of a genuine error such as:

• Duplicate transaction due to technical failure
• Amount debited multiple times

Donors may write to us within 7 days of the transaction. Such cases will be reviewed, and refunds (if approved) will be processed back to the original payment method within a reasonable time.

4. Failed Transactions

If a transaction fails but the amount is debited, the refund will usually be processed automatically by the payment gateway as per their policy. Fulba Foundation shall not be held responsible for delays caused by banks or payment providers.

5. Tax Exemption (80G)

Donation receipts issued under Section 80G of the Income Tax Act are subject to verification and applicable laws. Once a receipt is issued, refunds are generally not permitted.

6. Refund Mode

Approved refunds, if any, will be credited automatically to your original method of payment within 7 business days. No cash or alternative refunds are provided.

7. Contact for Refund Queries

For any refund or transaction-related concerns, please contact us at:

fulbafoundation@gmail.com

8. Policy Changes

Fulba Foundation reserves the right to modify this policy at any time without prior notice. Changes will be effective immediately upon posting on the website.